This Privacy Policy describes how www.Maleiha.com and Clara X LLC. (the “Site” or “we”or "us" or "our") collect, use, and disclose your Personal Information when you visit or make a purchase from the Site. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. After reviewing this policy, if you have additional questions or want more information about our privacy practices please contact us by e-mail at service@maleiha.com.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
DEVICE INFORMATION
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address,phone number, Usernames and passwords.
Purpose of collection: to provide products or services to you to fulfill your order, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and associated Shopify apps.
Customer support information
Examples of Personal Information collected: any information provided to us requesting support whether via email and our “Contact Us” page.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose:Ionos Mail
Other Personal Information we may collect:
Personal Information related to items you have added to your cart, previous items you purchased, and product reviews.
Personal Information such as age and shopping habits.
MINORS
The Site is not intended for under age individuals. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to:
provide our services and products to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and promotions;
improve our Site, services, products, and other quality assurance purposes;
market our products and services, including offering discounts, offering promotions, marketing new products;
comply with any applicable laws or regulations or to investigate alleged fraudulent activity;
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at service@maleiha.com
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
NAME / FUNCTION
_ab - Used in connection with access to admin
_customer_account_shop_sessions - Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts
_secure_account_session_id - Used to track a user's session for new customer accounts
_secure_session_id - Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.
_shopify_country - For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.
session_shopify_m- Used for managing customer privacy settings.
_shopify_tm- Used for managing customer privacy settings.
_shopify_tw - Used for managing customer privacy settings.
_storefront_u - Used to facilitate updating customer account information.
_tracking_consent - Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.
_cmp_a - Used for managing customer privacy settings.
c- Used in connection with checkout.
cart- Used in connection with shopping cart.
cart_currency - Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.
cart_sig - A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.
cart_ts - Used in connection with checkout.
cart_ver - Used in connection with shopping cart.
checkout - Used in connection with checkout.
checkout_token - Used in connection with checkout.
customer_account_locale - Used in connection with new customer accounts
dynamic_checkout_shown_on_cart - Used in connection with checkout.
hide_shopify_pay_for_checkout - Used in connection with checkout.
keep_alive - Used in connection with buyer localization
master_device_id - Used in connection with merchant login.
previous_step - Used in connection with checkout.
discount_code - Used in connection with checkout.
remember_me - Used in connection with checkout.
secure_customer_sig - Used to identify a user after they sign into a shop as a customer so they do not need to log in again.
shopify_pay - Used in connection with checkout.
shopify_pay_redirect - Used in connection with checkout.
shop_pay_accelerated - Used in connection with checkout.s
source_name - Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app.
storefront_digest - Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.
tracked_start_checkout - Used in connection with checkout.
checkout_session_lookup - Used in connection with checkout.
checkout_prefill - Used in connection with checkout.
checkout_queue_token - Used in connection with checkout.
checkout_queue_checkout_token - Used in connection with checkout.
checkout_worker_session - Used in connection with checkout.
checkout_session_token - Used in connection with checkout.
checkout_session_token_<<token>> - Used in connection with checkout.
cookietest - Used to ensure our systems are working correctly
order - Used in connection with order status page.
identity-state - Used in connection with customer authentication
hidentity-state-<<token>> - Used in connection with customer authentication
hidentity_customer_account_number - Used in connection with customer authentication
card_update_verification_id - Used in connection with checkout.
customer_account_new_login - Used in connection with customer authentication
customer_account_preview - Used in connection with customer authentication
customer_payment_method - Used in connection with checkout.
customer_shop_pay_agreement - Used in connection with checkout.
pay_update_intent_id - Used in connection with checkout.
localization - Used in connection with checkout.
profile_preview_token - Used in connection with checkout.
login_with_shop_finalize - Used in connection with customer authentication
preview_theme - Used in connection with the theme editor
shopify-editor-unconfirmed-settings - Used in connection with the theme editor
wpm-test-cookie - Used to ensure our systems are working correctly.
Reporting and Analytics
NAME / DESCRIPTIONDURATION
_landing_page - Track landing pages.
_orig_referrer - Track landing pages.
_s- Shopifyanalytics.
_shopify_d- Shopify analytics.
_shopify_fs - Shopify analytics.
_shopify_s - Shopify analytics.
_shopify_sa_p- Shopify analytics relating to marketing & referrals.
_shopify_sa_t - Shopify analytics relating to marketing & referrals.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@maleiha.com.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Last updated: January 8, 2024
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